More
    HomeNewsFCCPC summons Air Peace over non-refund of cancelled flights

    FCCPC summons Air Peace over non-refund of cancelled flights

    Published on

    By Tony Ezimakor, Abuja

    The Federal Competition and Consumer Protection Commission (FCCPC) has summoned the management of Air Peace following a surge in complaints from passengers over non-refunded fares for cancelled flights.

    In a statement issued on Monday, the Commission’s Director of Corporate Affairs, Ondaje Ijagwu, said Air Peace must appear before the Commission at its Abuja headquarters on 23 June.

    “The Commission has received a deluge of consumer complaints nationwide regarding Air Peace’s failure to refund passengers for cancelled flights,” the statement said.

    “These actions may violate Sections 130(1)(a) and (b), and 130(2)(b) of the FCCPA 2018, which guarantees consumers timely refunds where service providers fail to deliver booked services.”

    Invoking Sections 32 and 33 of the Act, the FCCPC emphasised that compliance is mandatory. Section 33(3) stipulates penalties for defaulters, including fines or imprisonment.

    Air Peace is also required to present supporting documents, including a 12-month log of refund complaints and all records of processed refunds to dat

    Latest articles

    Alia debunks claims of developmental marginalisation

    FROM HENRY IYORKASE, MAKURDI   Governor of Benue State, Fr Hyacinth Alia, has debunked claims of...

    I’m open to discussions, not leaving NNPP, Kwankwaso declares

    As politicians strategise for the 2027 general elections, the 2023 presidential candidate of the...

    Tinubu returns, vows to restore Nigeria’s pride

    President Bola Tinubu has reiterated his commitment to restoring Nigeria’s pride and dignity on...

    NIS hikes passport fees by 100% from September

    The Nigeria Immigration Service (NIS) has announced a sharp increase in the cost of...

    More like this

    Alia debunks claims of developmental marginalisation

    FROM HENRY IYORKASE, MAKURDI   Governor of Benue State, Fr Hyacinth Alia, has debunked claims of...

    I’m open to discussions, not leaving NNPP, Kwankwaso declares

    As politicians strategise for the 2027 general elections, the 2023 presidential candidate of the...

    Tinubu returns, vows to restore Nigeria’s pride

    President Bola Tinubu has reiterated his commitment to restoring Nigeria’s pride and dignity on...