The Nigeria Immigration Service, NIS, has introduced an update to its passport tracking system to improve transparency and reduce delays in passport collection.

The Service disclosed the development on its official X handle on Thursday, explaining that the update became necessary after hundreds of produced passports remained uncollected, resulting in growing complaints from applicants.

According to the NIS, the new feature is tagged “Produced (Passport Produced, Ready For Collection)” and is designed to notify applicants when their passports are ready for pickup.

The update enhances the existing tracking system by providing clearer information on passport status, including passports produced and awaiting physical collection, as well as those produced but yet to be delivered through courier services.

The NIS said the improvement will help applicants better track timelines and reduce uncertainty surrounding passport issuance.

Reaffirming its commitment to service delivery, the Service stated that the update is part of ongoing efforts to build an efficient and transparent system in line with global best practices.